Zoho Creator Custom App Development for Your Unique Business

Generic software forces you to adapt to it. I build custom Zoho Creator applications designed around your exact workflow—whether it's mortgage application processing, inventory management, customer onboarding, or project tracking. No compromises. No workarounds.

Stop fighting with software that "almost" works. Get a custom solution built specifically for how your business actually operates—eliminating manual work, reducing errors by 90%+, and scaling with your growth.

Schedule Your Free Custom App Consultation

✓ Zoho Creator Certified Developer
✓ 100% tailored to your workflow
✓ 90-day post-launch support included
✓ Full integration with existing tools

Tired of Software That Doesn't Quite Fit Your Business?

If you're a mortgage broker or service business owner, you know this frustration all too well:

Your Current Reality:

📋 Spreadsheets everywhere managing complex workflows that should be in a proper system

🔄 Manual data entry across multiple platforms because nothing talks to each other

🛠️ "Almost good enough" software that forces you to change how you work

😤 Workarounds and hacks to make generic tools fit your unique process

💸 Paying for features you don't need while missing the ones you actually want

⚠️ Error-prone processes because manual steps create opportunities for mistakes

The Real Cost:

  • Hours wasted every week on repetitive manual tasks

  • Errors that damage client relationships and cost you money

  • Team frustration with clunky, confusing systems

  • Inability to scale because your processes don't support growth

  • Missed opportunities because information is scattered and hard to find

You've tried off-the-shelf software, but it always falls short:

Too generic - Doesn't match your specific industry workflow

Too rigid - Can't customise to your exact needs

Too complex - Overwhelming features you'll never use

Too disconnected - Doesn't integrate with your existing tools

Too expensive - Paying for enterprise features your small business doesn't need

What you actually need:
✅ A system built around YOUR process (not a template)
✅ Automation of YOUR repetitive tasks (not generic workflows)
✅ Integration with YOUR existing tools (QuickBooks, Xero, email, etc.)
✅ Fields and forms designed for YOUR data (industry-specific)
✅ Mobile access for YOUR team (wherever they work)

That's exactly what custom Zoho Creator apps deliver.

Custom Zoho Creator Apps Built for How You Actually Work

This isn't a template or a pre-built solution. I design and build Zoho Creator applications from scratch, tailored to your exact business processes, industry requirements, and team workflow.

🎯

Requirements Analysis

What I Do:

  • Deep-dive into your current workflows

  • Document every step of your process

  • Identify automation opportunities

  • Map data flow and integrations

  • Define exact app functionality

Your Benefit:
A clear blueprint showing exactly what your custom app will do and how it will work.

💻

Custom Development

What I Do:

  • Build custom forms and interfaces

  • Create automated workflows and rules

  • Develop calculations and logic

  • Design reports and dashboards

  • Build mobile-responsive layouts

Your Benefit:
An application that matches your exact needs—no compromises, no workarounds.

🔗

Integration & Testing

What I Do:

  • Integrate with Zoho CRM, Books, etc.

  • Connect to QuickBooks, Xero, Make.com

  • Migrate data from existing systems

  • Thorough testing of all features

  • User acceptance testing with your team

Your Benefit:
Everything works together seamlessly—one source of truth for your business data.

🎓

Training & Support

What I Do:

  • Comprehensive team training

  • User guides and documentation

  • Video tutorials for reference

  • 90-day post-launch support

  • Ongoing optimisation recommendations

Your Benefit:
Your team knows how to use the system and gets results immediately.

Complete Custom App Development Package

Everything you need from concept to launch—typically delivered in 4-12 weeks.

  • Initial Consultation (90-120 minutes)
    Deep-dive into your business, current processes, pain points, and goals for the custom application.

    Process Mapping & Documentation
    I'll map your complete workflow from start to finish, identifying every data point, decision, and action.

    Stakeholder Interviews
    Speak with team members who will use the system daily to understand their needs and frustrations.

    Functional Requirements Document
    Detailed specification of exactly what your custom app will do, including:

    • Forms and data fields

    • Workflows and automation

    • Calculations and business logic

    • Reporting requirements

    • Integration points

    Technical Blueprint
    Architecture diagram showing how the app will be structured and how it integrates with your existing systems.

  • Custom Forms & Interfaces
    Designed specifically for your data and workflow:

    • Industry-specific fields (loan details, property info, service contracts, etc.)

    • Multi-step forms with conditional logic

    • File upload capabilities

    • Client-facing forms (if needed)

    Workflow Automation

    • Automated status updates

    • Task assignments based on conditions

    • Email notifications and reminders

    • Approval workflows

    • Scheduled actions (recurring tasks, reminders)

    Business Logic & Calculations

    • Custom formulas and calculations

    • Data validation rules

    • Conditional fields and actions

    • Auto-population of fields

    • Duplicate detection

    Reports & Dashboards
    Real-time visibility into your operations:

    • Custom reports for your specific KPIs

    • Visual dashboards with charts and metrics

    • Exportable data (PDF, Excel, CSV)

    • Scheduled report delivery

    • Role-based report access

    Mobile-Responsive Design
    Your team can access and update data from anywhere:

    • Optimised for tablets and smartphones

    • Touch-friendly interfaces

    • Offline capability (if needed)

    • Mobile app access

  • Zoho Ecosystem Integration

    • Connect with Zoho CRM for customer data - Click here for my CRM services

    • Link to Zoho Books for invoicing

    • Sync with Zoho Mail, Calendar, etc.

    • Use Zoho Flow for advanced automation

    External Tool Integration

    • QuickBooks or Xero for accounting

    • Make.com or Zapier for complex workflows

    • Email marketing platforms

    • Payment processors

    • Industry-specific tools

    Data Migration

    • Import from existing spreadsheets

    • Migrate from old systems

    • Clean and deduplicate data

    • Preserve historical records

    • Validation and testing

  • Comprehensive Testing

    • Functional testing (every feature works)

    • Integration testing (data flows correctly)

    • Performance testing (speed and reliability)

    • Security testing (data protection)

    • Cross-browser and mobile testing

    User Acceptance Testing
    Your team tests real-world scenarios and provides feedback before go-live.

    Bug Fixes & Refinements
    Any issues identified during testing are resolved before launch.

  • Team Training Sessions

    • Hands-on training for all users

    • Role-specific training (admin vs. user)

    • Mobile app training

    • Best practices for data entry

    Documentation Package

    • User guides with screenshots

    • Video tutorials

    • Admin manual for system management

    Go-Live Support
    I'm available during your first week to answer questions and resolve any issues.

  • 90-Day Priority Support
    Email and chat support with 4-hour response time during business hours.

    Monthly Check-In Calls (First 3 Months)
    Review usage, gather feedback, identify optimisation opportunities.

    System Optimization
    Based on real-world usage, I'll recommend and implement improvements.

    New Feature Development
    If you identify additional needs, I can add features as your business evolves.

    For further support please see my retainer services

From Concept to Launch: Your Custom App Journey

Is Custom App Development Right for You?

✅ Perfect Fit If You:

✅ You have unique workflows that generic software can't handle
✅ You're drowning in spreadsheets managing complex processes
✅ You need industry-specific fields and workflows (mortgage apps, service contracts, etc.)
✅ You're using 3+ disconnected tools that should talk to each other
✅ Your team spends 10+ hours/week on manual data entry
✅ You need mobile access for field teams or remote workers
✅ You're ready to invest in long-term efficiency (ROI in 3-6 months)
✅ You want complete control over your business system
✅ You've tried off-the-shelf tools and they don't fit

❌ Not Right If:

❌ You're looking for a quick plug-and-play solution
❌ Your processes are simple enough for spreadsheets
❌ You're not willing to invest £3,500+ in custom development
❌ You want someone else to manage the system long-term (unless you choose retainer support)
❌ Your workflow changes constantly (not yet standardised)
❌ You need an enterprise system with 100+ users
❌ You're not ready to commit 5-10 hours for discovery and testing

Zoho CRM Configured for Your Industry

I specialize in mortgage brokers and service businesses. Here's how Zoho CRM is customized for each:

For Mortgage Brokers

Example: Mortgage Application Management System

What It Does:

  • Captures complete application data in one form

  • Auto-calculates loan-to-value ratios, affordability, and fees

  • Tracks application status through every stage

  • Assigns tasks to team members automatically

  • Integrates with CRM for client communication

  • Generates pre-approval letters and documentation

  • Syncs with accounting for commission tracking

Custom Fields:

  • Applicant details (personal, employment, income)

  • Property information (address, value, type)

  • Loan details (amount, term, rate, product)

  • Document checklist and upload

  • Underwriter notes and conditions

  • Commission calculation

Automation:

  • Automated email updates to clients at each stage

  • Task reminders for document collection

  • Status change notifications

  • Conditional approval workflow

  • Monthly pipeline reports

Results:

  • Processing time: 3 hours → 15 minutes per application

  • Error rate: 5% → 0%

  • Team can handle 2x more applications

  • Complete audit trail for compliance

For Service Businesses

Example: Project & Service Delivery Tracker

What It Does:

  • Manages complete client lifecycle from inquiry to renewal

  • Tracks project milestones and deliverables

  • Assigns tasks to team members

  • Generates invoices based on project completion

  • Integrates with Xero for accounting

  • Client portal for status updates

Custom Fields:

  • Client information and history

  • Service package and pricing

  • Project timeline and milestones

  • Team assignments

  • Deliverable tracking

  • Payment status and history

Automation:

  • Automated onboarding workflows

  • Milestone reminder emails

  • Task assignments based on project stage

  • Invoice generation when milestones complete

  • Renewal reminders 60 days before expiry

  • Client satisfaction surveys

Results:

  • Onboarding time: 3 days → 4 hours

  • Project visibility improved 100%

  • Revenue leakage eliminated

  • Client satisfaction increased 35%

Other Examples

Inventory Management System

  • Real-time stock tracking

  • Automated reorder alerts

  • Supplier management

  • Purchase order generation

Customer Onboarding Portal

  • Client self-service forms

  • Document collection

  • Automated approval workflows

  • Progress tracking

Compliance & Audit Tracker

  • Checklist management

  • Document repository

  • Automated reminders

  • Audit trail and reporting

Custom app development is priced based on complexity, features, and integrations needed. Here are typical project ranges:

Simple Custom App
£3,500 - £6,000

Ideal for:

  • Single-purpose applications

  • 5-10 custom fields

  • Basic workflows (3-5 automated actions)

  • 1-2 integrations

Examples:

  • Lead intake and routing app

  • Simple project tracker

  • Document collection system

  • Basic inventory tracker

Includes:

  • Requirements analysis

  • Custom form development

  • Basic automation

  • Standard reports

  • 1-2 integrations

  • Training (1 session)

  • 60-day support

Timeline: 4-6 weeks

Investment & Pricing

MOST POPULAR

Standard Custom App
£6,000 - £12,000

Ideal for:

  • Multi-step processes

  • 10-20 custom fields

  • Advanced workflows (5-10 automated actions)

  • 3-5 integrations

  • Custom reports and dashboards

Examples:

  • Mortgage application system

  • Service delivery tracker

  • Customer onboarding platform

  • Project management app

Includes:

  • Everything in Simple App

  • Multi-step forms

  • Advanced automation

  • Custom calculations

  • Multiple integrations

  • Custom dashboards

  • Data migration

  • Training (2 sessions)

  • 90-day support

Timeline: 6-10 weeks

Complex Custom App
£12,000 - £25,000+

Ideal for:

  • Complete business management systems

  • 20+ custom fields

  • Complex workflows and logic

  • 5+ integrations

  • Client portals

  • Advanced reporting and analytics

Examples:

  • Complete mortgage brokerage system

  • Multi-service business platform

  • End-to-end customer lifecycle management

  • Industry-specific compliance systems

Includes:

  • Everything in Standard App

  • Client-facing portals

  • Advanced integrations (APIs)

  • Custom calculations and logic

  • Mobile optimization

  • Extensive testing

  • Training (multiple sessions)

  • 90-day priority support

  • Quarterly optimisation reviews

Timeline: 10-16 weeks

Payment Terms:

  • 50% deposit to secure your project timeline

  • 30% at development midpoint

  • 20% upon go-live and sign-off

  • Payment plans available for projects over £10,000

Schedule Consultation

Add-Ons Available:

  • Additional features post-launch: £500-£2,000 per feature

  • Extended support: £750/month (10 hours)

  • Additional integrations: £500-£1,500 per integration

  • Custom reports: £300-£800 per report

  • Client portal development: £2,000-£5,000

What Results Can You Expect?

Based on custom app implementations for mortgage brokers and service businesses:

⏰ 80-90% Time Savings

Why: Manual processes that took hours now take minutes. Data entry is automated. Calculations happen instantly.

✅ 90%+ Error Reduction

Why: Validation rules prevent bad data. Automated calculations eliminate human error. Everything is logged and traceable.

Mortgage Brokerage Custom App:

  • Application processing: 3 hours → 15 minutes (87% reduction)

  • Error rate: 5% → 0%

  • Applications handled per month: 40 → 95 (137% increase)

  • ROI achieved: 4 months

  • Annual time savings: 1,200+ hours

📈 2-3x Capacity Increase

Why: Same team can handle 2-3x more volume because the app does the heavy lifting. Scaling becomes possible.

Specific Metrics from Past Clients:

💰 3-6 Month ROI

Why: Time saved + errors eliminated + capacity increased = rapid return on investment. Most clients recoup costs in under 6 months.

Service Business Custom App:

  • Client onboarding: 3 days → 4 hours (93% reduction)

  • Revenue leakage: £15,000/year → £0

  • Project visibility: 30% → 100%

  • Client satisfaction: +35%

  • ROI achieved: 5 months

Why Choose Me for Your Custom App Development?

Zoho Creator Certified Developer
I'm one of the few certified Zoho Creator developers specialising in small business applications. I know the platform inside and out—its capabilities, limitations, and how to maximise value for your investment.

Industry Expertise
I specialise in mortgage brokers and service businesses. I've built these apps before. I know your workflows, compliance requirements, and pain points—no learning curve, no wasted time.

100% Custom, No Templates
Every app is built from scratch for your exact needs. You're not getting a modified template—you're getting a solution designed specifically for how your business operates.

Frequently Asked Questions

  • Typically 4-12 weeks from kickoff to launch, depending on complexity. Simple apps take 4-6 weeks, standard apps take 6-10 weeks, and complex apps can take 10-16 weeks.

  • All projects include 60-90 days of post-launch support for bug fixes and minor adjustments. If you need new features or major changes, I offer ad-hoc development or monthly retainer packages.

  • Yes. I can integrate with Zoho CRM, Zoho Books, QuickBooks, Xero, Make.com, Zapier, and most cloud-based tools via API or integration platforms.

  • Yes. Zoho Creator pricing is separate and paid directly to Zoho. Plans start at around £8/user/month. I'll help you choose the right Zoho plan for your needs.

  • You can export all your data at any time (CSV, Excel, PDF). Your data is yours. I can also help with migration to another platform if needed.

  • es! New team member training is included during your support period. After that, you can use the recorded video tutorials I provide, or book additional training sessions.

  • Expect to dedicate:

    • 2-3 hours for initial discovery

    • 1 hour per week for progress check-ins

    • 3-5 hours for testing and feedback

    • 2-3 hours for training

    I handle the technical work—you provide business knowledge and feedback.

  • Start with a Zoho Process Audit (£750-£1,500). I'll map your workflows, identify automation opportunities, and recommend exactly what features your custom app should have.

  • Yes, Zoho Creator apps can work offline with data syncing when you reconnect. Perfect for field teams without constant internet access.

  • Zoho CRM is for managing sales pipelines and customer relationships. A custom Zoho Creator app is for ANY business process (application processing, project management, inventory, compliance tracking, etc.). Many businesses use both together.

What People Are Saying

I can't recommend Bravo Services highly enough. Stefanie has taken such pressure off me and has set up the whole CRM system for my business with minimal input/stress from me. She also takes care of so many other things, setting up my website, creating canva templates, emails, invoicing. She's multi talented, very easy to work with and delivers results fast. I was very lucky to find her but she stood out from the crowd and for good reason. She's a gift to any business.

Emilia O’Hara Dog Training - Dog Walker

Applications: Zoho CRM

I have had the pleasure of working with Stefanie for the past 2.5 years across multiple project implementation initiatives. Throughout this time, she consistently demonstrated exceptional professionalism, technical expertise, and a strong focus on delivering high-quality results.

Stefanie’s work is always of an excellent standard - thorough, precise, and well thought out. She consistently meets project timelines and often goes above and beyond to ensure deliverables are completed to the highest standard. What truly sets her apart is her ability to think creatively and develop out-of-the-box solutions to complex challenges, ensuring both technical and business process objectives are achieved.

Beyond technical skill, Stefanie brings a strong business process mindset to every project, ensuring that the solutions implemented align with operational needs and deliver real value to the organisation. She is a reliable, insightful, and highly capable collaborator, and it is a pleasure working alongside.”

Customate Solutions - SaaS Consultant

Applications: Zoho One, Zoho CRM, Zoho Projects, Zoho Books, Zoho Flow, Zoho Creator, Zoho Analytics, Zoho Recruit, Zoho Campaigns, Zoho Desk, Zoho Forms, Zoho Writer, Zoho Sign, Make.com, Zapier, Xero

“Stefanie has worked with us for three years now and has done an amazing job. It is a pleasure to work with her. She is efficient, quick, and full of good ideas and skills. Thanks Stefanie!”

Beechhill Safety Ltd - H&S Consultant

Applications: Google Workspace, Google Apps Script

“It’s been a pleasure working with Stefanie Vanjo‑Carnell over the past three years. She has supported my business with bookkeeping and has been instrumental in implementing Zoho across our operations. Stefanie is incredibly easy to work with—she understands instructions clearly, works autonomously, and consistently delivers high-quality results. Her depth of knowledge in Zoho customisation has been a real asset, and I’m very much looking forward to seeing the full implementation completed. I have no hesitation in highly recommending her services.”

Tramline Tec Ltd - Agricultural Engineering

Applications: Zoho One, Zoho Books, Zoho CRM, Zoho Projects

Ready to Build Your Custom Solution?

Book a free 30-minute consultation. We'll discuss your unique workflow, explore what's possible with custom Zoho Creator development, and determine if this is the right solution for your business.

No pressure. No obligation. Just expert guidance on automating your business the right way.

✓ Zoho Creator Certified Developer
✓ 100% custom-built for your workflow
✓ 90-day support included
✓ 3-6 month typical ROI
✓ Serving clients globally
✓ Full integration capabilities

Schedule Your Free Custom App Consultation